Here, you?ll be encouraged, empowered and challenged to be your best
self. You&#**Apply on the website**;ll work with dynamic colleagues -
experts in their fields - who are eager to share their knowledge with
you. Your leaders will inspire and help you reach your potential and
soar to new heights. Every day, you&#**Apply on the website**;ll have
new and exciting opportunities to make life brighter for our Clients -
who are at the heart of everything we do. Discover how you can make a
difference in the lives of individuals, families and communities
around the world.
JOB DESCRIPTION:
THIS ROLE IS AVAILABLE AS A TELECOMMUTER
WHAT YOU WILL DO:
Sun Life is building out its process automation capabilities, and
expanding a US-based team to identify, configure, deploy and support
bots and other solutions that can automate manual tasks, improve the
client experience and allow our employees to focus on higher-value
activities.
Sun Life is seeking an experienced, proactive and energetic Associate
Director. The successful candidate will lead a high-performing team in
delivering and supporting robotic process automations. Reporting to
the Head of Robotics & Digital Enablement, the Process Automation
Associate Director will be accountable for solution innovation as well
as providing both technical & people leadership.
The Process Automation Associate Director is a member of the Robotics
& Digital Enablement team within US Group Benefits Client Services.
The role is responsible for delivering agile process automation
solutions across the US businesses, using a variety of tools and
technologies.
MAIN ACCOUNTABILITIES:
* Propose, build, deploy and support process automation solutions
across US business areas
* Manage a team of process automation Business Systems Analysts
(BSAs), Technical Consultants and Support Analysts to successfully
deliver high-value new projects, as well as support solutions that
were previously deployed to business users
* Collaborate closely with process improvement consultants to
provide feedback and architectural recommendations for new automation
opportunities
* Coordinate requirements, design, configuration, testing,
deployment and production support activities for more complex US
robotics automation projects; partner closely with Sun Life?s Asia
Intelligent Automation Center of Excellence (COE) to coordinate
configuration for lower complexity projects
* Ensure the team is optimizing its output without compromising on
quality, and that projects are delivered on time and within budget
* Identify new tools and technologies that will enable the team to
deliver low-cost, high-value automation solutions; help team members
quickly adapt these tools
* Coordinate team efforts to access and analyze data to help the
team identify attractive automation opportunities
* Partner closely with the US IT organization, Compliance and
business risk officers to ensure new solutions are properly evaluated,
supported and governed, and assess how future releases will impact
deployed solutions
* Design and oversee a robust production support model for deployed
solutions that prevents disruption to end users
* Provide budget oversight of the program to ensure that costs are
aligned with estimates and allow us to achieve our target ROIs
* Oversee vendor relationships and contracts to ensure strong value
and support are delivered within budgets
* Establish credibility and maintain strong relationships with key
business partners, and help educate the organization on how to
identify high-value automation opportunities
WHAT YOU WILL NEED TO SUCCEED:
* An entrepreneurial mindset focused on providing business solutions
that deliver concrete value to end users and clients
* The ability to understand and optimize end-to-end business
processes through targeted automations
* Eagerness to tackle new challenges, devise creative solutions, and
learn new tools and technologies
* Excellent people leadership with the ability to engage a team of
talented professionals in solution delivery
* Strong relationship management skills and an ability to foster
collaborative partnerships with leaders across various business areas
* Ability to successfully manage solution delivery programs
* Be a quick learner, resilient, persistent and flexible
* Ability to work with a diverse range of people
* Demonstrated experience of driving productivity through the design
and development of process automation tools is required
* Strong technical background and experience leading agile
application development teams is required
* Experience within the insurance industry would be an asset
* Periodic travel may be required
* Some project work may be required outside of regular office hours
to support critical time lines and deliverables, as well as
collaboration with Sun Life teams in other regions
REQUIRED EDUCATION AND SKILLS: 
* Bachelor Degree
* 7+ years of relevant experience
* Experience working with Pega Robotics, UI Path, Blue Prism or
other larger vendor robotics automation vendor software platforms is
required
* Knowledge of .Net / Visual Studio required
* Knowledge of C# / JavaScript highly desired
* Agile Scrum certified
* Knowledge of Lean methodology and best practices
WHAT IS IN IT FOR YOU?
Excellent benefits with generous vacation and sick time, **Apply on
the website**K match, noncontributory retirement plan, Paid Family
Medical Leave, sabbatical program and much more
Friendly, collaborative and inclusive culture
Our agile work environment allows our employees the flexibility to
give and feel their best at
work
It is the policy of SLF U.S. that we will recruit, hire, train, and
promote persons in all job titles, and ensure that all other personnel
actions are administered, without regard to age, race, color,
religion, national origin, ancestry, gender, sex (including but not
limited to pregnancy, childbirth, or breastfeeding), sexual
orientation, gender identity or expression, military or veteran
status, physical or mental disability, medical condition, genetic
information, marital status, or other legally protected status, and we
will ensure that all employment decisions are based only on valid job
requirements.
Sun Life Financial is a leading provider of group insurance benefits
in the U.S., helping people protect what they love about their lives.
More than just a name, Sun Life symbolizes promise of making life
brighter ? for our customers, partners, and communities. Join our
talented, diverse workforce and launch a rewarding career. Visit us at
to learn more.
LI-ML1
For applicants residing in California, please read our employee .
JOB CATEGORY:
IT - Application DevelopmentYou are as unique as your background, experience and point of view.
Here, you?ll be encouraged, empowered and challenged to be your best
self. You&#**Apply on the website**;ll work with dynamic colleagues -
experts in their fields - who are eager to share their knowledge with
you. Your leaders will inspire and help you reach your potential and
soar to new heights. Every day, you&#**Apply on the website**;ll have
new and exciting opportunities to make life brighter for our Clients -
who are at the heart of everything we do. Discover how you can make a
difference in the lives of individuals, families and communities
around the world.
JOB DESCRIPTION:
THIS ROLE IS AVAILABLE AS A TELECOMMUTER
WHAT YOU WILL DO:
Sun Life is building out its process automation capabilities, and
expanding a US-based team to identify, configure, deploy and support
bots and other solutions that can automate manual tasks, improve the
client experience and allow our employees to focus on higher-value
activities.
Sun Life is seeking an experienced, proactive and energetic Associate
Director. The successful candidate will lead a high-performing team in
delivering and supporting robotic process automations. Reporting to
the Head of Robotics & Digital Enablement, the Process Automation
Associate Director will be accountable for solution innovation as well
as providing both technical & people leadership.
The Process Automation Associate Director is a member of the Robotics
& Digital Enablement team within US Group Benefits Client Services.
The role is responsible for delivering agile process automation
solutions across the US businesses, using a variety of tools and
technologies.
MAIN ACCOUNTABILITIES:
* Propose, build, deploy and support process automation solutions
across US business areas
* Manage a team of process automation Business Systems Analysts
(BSAs), Technical Consultants and Support Analysts to successfully
deliver high-value new projects, as well as support solutions that
were previously deployed to business users
* Collaborate closely with process improvement consultants to
provide feedback and architectural recommendations for new automation
opportunities
* Coordinate requirements, design, configuration, testing,
deployment and production support activities for more complex US
robotics automation projects; partner closely with Sun Life?s Asia
Intelligent Automation Center of Excellence (COE) to coordinate
configuration for lower complexity projects
* Ensure the team is optimizing its output without compromising on
quality, and that projects are delivered on time and within budget
* Identify new tools and technologies that will enable the team to
deliver low-cost, high-value automation solutions; help team members
quickly adapt these tools
* Coordinate team efforts to access and analyze data to help the
team identify attractive automation opportunities
* Partner closely with the US IT organization, Compliance and
business risk officers to ensure new solutions are properly evaluated,
supported and governed, and assess how future releases will impact
deployed solutions
* Design and oversee a robust production support model for deployed
solutions that prevents disruption to end users
* Provide budget oversight of the program to ensure that costs are
aligned with estimates and allow us to achieve our target ROIs
* Oversee vendor relationships and contracts to ensure strong value
and support are delivered within budgets
* Establish credibility and maintain strong relationships with key
business partners, and help educate the organization on how to
identify high-value automation opportunities
WHAT YOU WILL NEED TO SUCCEED:
* An entrepreneurial mindset focused on providing business solutions
that deliver concrete value to end users and clients
* The ability to understand and optimize end-to-end business
processes through targeted automations
* Eagerness to tackle new challenges, devise creative solutions, and
learn new tools and technologies
* Excellent people leadership with the ability to engage a team of
talented professionals in solution delivery
* Strong relationship management skills and an ability to foster
collaborative partnerships with leaders across various business areas
* Ability to successfully manage solution delivery programs
* Be a quick learner, resilient, persistent and flexible
* Ability to work with a diverse range of people
* Demonstrated experience of driving productivity through the design
and development of process automation tools is required
* Strong technical background and experience leading agile
application development teams is required
* Experience within the insurance industry would be an asset
* Periodic travel may be required
* Some project work may be required outside of regular office hours
to support critical time lines and deliverables, as well as
collaboration with Sun Life teams in other regions
REQUIRED EDUCATION AND SKILLS: 
* Bachelor Degree
* 7+ years of relevant experience
* Experience working with Pega Robotics, UI Path, Blue Prism or
other larger vendor robotics automation vendor software platforms is
required
* Knowledge of .Net / Visual Studio required
* Knowledge of C# / JavaScript highly desired
* Agile Scrum certified
* Knowledge of Lean methodology and best practices
WHAT IS IN IT FOR YOU?
Excellent benefits with generous vacation and sick time, **Apply on
the website**K match, noncontributory retirement plan, Paid Family
Medical Leave, sabbatical program and much more
Friendly, collaborative and inclusive culture
Our agile work environment allows our employees the flexibility to
give and feel their best at
work
It is the policy of SLF U.S. that we will recruit, hire, train, and
promote persons in all job titles, and ensure that all other personnel
actions are administered, without regard to age, race, color,
religion, national origin, ancestry, gender, sex (including but not
limited to pregnancy, childbirth, or breastfeeding), sexual
orientation, gender identity or expression, military or veteran
status, physical or mental disability, medical condition, genetic
information, marital status, or other legally protected status, and we
will ensure that all employment decisions are based only on valid job
requirements.
Sun Life Financial is a leading provider of group insurance benefits
in the U.S., helping people protect what they love about their lives.
More than just a name, Sun Life symbolizes promise of making life
brighter ? for our customers, partners, and communities. Join our
talented, diverse workforce and launch a rewarding career. Visit us at
to learn more.
LI-ML1
For applicants residing in California, please read our employee .
JOB CATEGORY:
IT - Application Development
We need : English (Good)
Type: Permanent
Payment:
Category: Others
